Ship7 Blog Tags: customers

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6 Best Channels for Customer Acquisition

We all need customers to make our online business work. Whether you have few customers or thousand prospects visiting your website, how you get them and convert them into customers is what is important.

Better interactions lead to better transactions!

As the secret in the e-commerce business is termed and depends upon better interaction with consumers which leads to better transactions’. There are various ways to creatively improve e-commerce customer experience that will generally increase customer loyalty and ultimately your profits.

LogMeIn launches Bold360 customer engagement platform

On June 8, 2017, LogMeIn launched Bold360, a customer engagement platform Bold360 has an intuitive interface that consolidates data from different systems to present a unified view of all customer interactions.

Does B2B Transactions Impact E-commerce Sales?

In contrast with Business-to-Consumer (B2C) commerce, the evolution of Business-to-Business (B2B) was slower in the past. The B2C could gain credence due to mass appeal triggered by heavy spending on advertisements.

Importance of customer delight in an online e-commerce business

The online customer experience varies greatly. In a physical store, customers use physical indications to assess the professionalism and capability of an establishment.

Importance of Customer Satisfaction in Ecommerce

Customer satisfaction is the mantra of success of your ecommerce business. Establishing the initial contact with a new customer is the tough ask. Unless you satisfy the customer query, it is difficult to break the ice.Customer behavior is difficult to predict.

Paytm to increase e-commerce customer base through O2O model

As part of its efforts to rope in more customers in its e-commerce business, the Noida-based Paytm is adopting the online-to-offline (O2O) model to increase its user base.

Are discounts important for new customers?

In order to grow, every company needs to acquire new customers and sustain the old ones they have. Getting the customer to plunk down cash remains a challenge in this struggling economy.

10 Tips To Retain Your Customers

Retaining customers is the biggest goal for any business. Whether it is online or offline, ensuring that customers are satisfied is a critical long-term success. Even a tiny change in customer retention can down rush a business system and multiply over time.