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Privacy Policy

Last updated: 1/4/2019

Ship7 understands the importance of protecting the privacy of (the “Website”) users. The information collected is used to market and improve the services we and our subsidiaries offer, to improve the Website content, and to contact you with updates to the Website or for other marketing purposes.

For more information on this Privacy Policy, please read below.

  1. Protection of Customer Information
    We understand the importance of privacy to our customers and visitors to the Website. We will not give or sell confidential or personal information about our customer to any third party not affiliated with their transaction, except as required by law or as necessary to provide Ship7 services to the customer.

    We collect and store information about every package we handle so that we can efficiently provide the package delivery services demanded by our customers. We use information about our customers, their packages, and their shipping activity to provide or enhance the services we make available to our customers, to enhance our ability to communicate with our customers about additional services they may find of value, to satisfy our legitimate business interests (including performing trend analysis and market studies), to set prices, establish credit, fulfill a Contract of Carriage or Service Agreement, accomplish the billing function, and to comply with government regulations. Although government regulations vary in the many countries in which we operate, they frequently include the reporting of information to transportation safety, customs, and other regulatory agencies.

    As we collect and use information about our customers, we may contract with vendors to assist us in processing that information. These vendors are required to maintain the confidentiality of the information and are restricted from using the information for any purpose other than helping to provide Ship7 services to our customers.

    Some of the information collected by Ship7 is personal data or data which relates to an identifiable person. Examples of personal data are names, addresses, e-mail addresses, credit card numbers and telephone numbers. We never sell information to third parties that could be used to specifically identify an individual customer or group of customers. Anonymized data, with all names, addresses and other personally identifiable information removed, is sometimes shared with third parties. Finally, we do provide personal data to government agencies as required by law or regulation.

    In addition to the uses of the information described in the paragraphs above, we collect telephone numbers and e-mail addresses in the event that we have to contact the account owner, or the shipment recipient, to resolve a question or provide shipment status information.

  2. Retention of Customer Information
    We retain information about customers as necessary for business purposes and as required by government regulation. For example, we retain information about packages, including names and addresses, so that we can provide proof of delivery information and to process claim requests. We carefully dispose of records and delete information when retention periods expire.

  3. Information the Website Collects
    Users can visit most areas of the Website without revealing who they are or providing any information about themselves. However, some of our services require that users identify themselves in order to enable the function.

  4. Cookies and Tracking
    The Website uses a “cookie” file that is transferred to your computer’s hard drive, which can identify details of your IP address, operating system (e.g. Microsoft Windows, Mac O/S, Linux), browser (e.g. Internet Explorer, Safari, Firefox, plus the version of the Browser), locale (to determine which country you are accessing the Website from), and other user information (e.g. your username).

    Ship7 may use the information generated by cookies to: (a) track traffic patterns to and from the Website; (b) ensure any advertising is being shown to the most appropriate person; and (c) enable you to enter the Website and use certain services and to visit registered user only areas of the Website.

    You can choose to refuse cookies by turning them off in your browser and/or deleting them from your hard drive. You do not need to have cookies turned on to use the Website but you will need them to log on to the Website and to access personalized or secure content on the Website. Some web pages may not function properly if the cookies are turned off.

    The website utilizes third party tracking and analysis tools. Such tools are used to collect information, which permits evaluation of the use of the Website, analysis of your behavior, and improvement of your experience with the Website.

  5. Assent
    Your continued use of this site signifies your assent to the Ship7 Privacy Policy. We reserve the right, at our discretion, to, modify, add, or remove portions of this policy at any time. Please check this page periodically for changes.

  6. Modifications
    We may modify this Privacy Policy from time to time without notice to you for any reason. We will provide or display notices of material changes on the Website and/or e-mail or notify you upon login about these changes – the form of such notice is at our discretion. Once we post or make available such changes on the Website, these changes become effective immediately, and if you use the Website after they become effective, it will signify your awareness about such changes. We recommend that you check back frequently and review this Privacy Policy regularly so you are aware of the most current updates.